Contact

How Can We Help Today?

Owned and operated by Superior Desires, our team is ready to assist with orders, product questions, or design guidance.

We typically respond within 24 hours
Ways To Connect

Choose Your Preferred Channel

Email
support@superiordesires.com
Within 24 hours
Phone
321-515-4561
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our team during business hours for quick answers
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Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. For full details on conditions and how to initiate a return, please refer to our Return Policy page or contact our support team.

Can I exchange an item for a different style or color?

Exchanges are handled on a case-by-case basis within our 30-Day Returns window. Contact us with your order number and the item you would like instead, and we will walk you through the process.

How do I choose the right patio furniture set for my space?

Start by measuring your patio or deck area and noting sun exposure and weather conditions. Our team can help recommend sets, pergolas, or lounge chairs that fit your layout and complement your outdoor living style.

What materials are your outdoor furniture pieces made from?

Our collections feature weather-resistant materials designed for outdoor use, including powder-coated aluminum frames, UV-resistant wicker, and fade-resistant fabrics. Product pages include full material details for each piece.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line

Select a topic...
Order Status or Tracking
Returns or Exchanges
Patio Furniture Recommendations
Pergola or Umbrella Questions
General Inquiry
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Prompt Responses

Our support team aims to answer every inquiry within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Curated Quality

Every patio set, pergola, and fire table is selected for lasting craftsmanship and modern design.

30-Day Returns

Shop with confidence knowing eligible items can be returned within 30 days per our Return Policy.